My role
Lead UX Designer
Lead UX Designer
Date
2023-2024
2023-2024
Impact
+124.8% increase in scheduled calls after launch. 4,132+ user interactions tracked in the first week. Misrouted sales calls reduced across both Satellite and Stream product lines.
+124.8% increase in scheduled calls after launch. 4,132+ user interactions tracked in the first week. Misrouted sales calls reduced across both Satellite and Stream product lines.
My role
Product Designer
Product Designer
Date
2024
2024
Outcome
Shipped iOS v1.0 to the App Store within a compressed timeline. Designed pitch materials to support early-stage fundraising.
Shipped iOS v1.0 to the App Store within a compressed timeline. Designed pitch materials to support early-stage fundraising.
My role
Product Designer
Product Designer
Date
2025-2026
2025-2026
Scope
Led the Account Home redesign across desktop and mobile web — migrating to a new design system and restructuring the Home information architecture.
Led the Account Home redesign across desktop and mobile web — migrating to a new design system and restructuring the Home information architecture.
My role
Lead UX Designer
Lead UX Designer
Date
2024-2025
2024-2025
Outcome
Restructured the quiz decision architecture to qualify user intent before agent contact, improving lead quality and purchase conversion. Redesigned for mobile-first and aligned with the Fusion design system.
Restructured the quiz decision architecture to qualify user intent before agent contact, improving lead quality and purchase conversion. Redesigned for mobile-first and aligned with the Fusion design system.
My role
Product Designer
Product Designer
Date
2025-2026
2025-2026
Scope
Designed authentication settings for Verizon's identity platform across desktop, mobile web, and app. Conducted a cross-industry competitive analysis on password requirements.
Designed authentication settings for Verizon's identity platform across desktop, mobile web, and app. Conducted a cross-industry competitive analysis on password requirements.
