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Ben Shuai
Resume
Product designer with 5+ years across web and mobile, turning complex products and
services into clear, usable experiences.
Selected Works
DIRECTV · Engagement Widget
+124.8% scheduled calls · 4,132+ first-week interactions
Contact Routing
Chat Automation
Mobile & Web
Verizon · Connected Home Experience
Simplified equipment management · Design system migration
Equipment Management
Authentication
App, Mobile & Web
VenGo · AI-Powered Mobile App
iOS beta to launch · Gemini-powered assistant
AI Assistant
iOS
DIRECTV · Lead Capture Quiz
4,100+ monthly leads · 30% outbound conversion
Conversion
Mobile & Web
+
© 2026 by Ben Shuai
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